FAQs

FAQs

Q: I’ve tried using Lipcote but it keeps peeling, what’s wrong?

A: If your lipstick is peeling after using Lipcote, then you may have put too much Lipcote on. After blotting in between layers of lipstick finish with one thin sweep of Lipcote on top to ensure a perfect seal.

Q: Why does Lipcote have a bitter taste?

A: Due to Lipcote’s all natural ingredients, from time to time there may be a variation with taste and colour.

Q: Lipcote makes my lips tingle, why?

A: The momentary tingle felt after applying Lipcote means that your lipstick is setting. If you think you might be sensitive, test a little Lipcote on the back of your hand before using. Do not use on dry or cracked lips, or if usual momentary tingling persists.

Q: Is Lipcote suitable for vegetarians?


A: Yes, Lipcote is made using all vegetarian, natural extracts. Lipcote is against animal testing.

Q: Are Lipcote and Browcote cruelty-free?


A: Yes, both are cruelty-free

Q: Are Lipcote and Browcote suitable for vegans?

A: Although both are suitable for vegetarians, Lipcote and Browcote are not suitable for vegans. The reason being that one of the ingredients – shellac, is produced by the lac insect and subsequently harvested for use in many different ways from making plasters to being the resin used on a violin bow. The closest common analogy we can think of is that of honey – if you would be happy using a cosmetic containing honey then you might consider using Lipcote.

Q: What do you do with my Information ?

A:  OUR PRIVACY POLICY

This Privacy Policy sets out how we use and protect any personal information that is given to us and has been drawn up in line with the requirements of the General Data Protection Regulations, which come into force on 25 May 2018.

If we are provided with information by which the provider can be identified, we will use that information only for the purpose stated when it is shared with us
The information will be stored in a secure manner
The information will not be passed on to any third party without explicit consent
In all communications we send out, we will give the option to review choices and to opt-out of further communications and/or to delete all details permanently

Information we hold and the purpose for which it is used

If an interested person signs up to our website or asks to receive updates and information, we will add the details to our email distribution list.

We may also have been given other personal information (for example, name, address, telephone numbers). We do not, in general, request any sensitive personal data but, if this is provided to us, we will take extra care to ensure rights are protected.

*We will use this information to make contact either individually or as a group, to respond to questions or comments or to pass on information that is relevant to the interest in Lipcote & Co. Ltd.

*We may use the information to improve the services and products we will be supplying

*We may periodically send promotional emails about events, developments, special offers or any other information, which we think will be interesting and relevant.

* We will only use information for the purpose for which it was collected.

* We will never sell personal data or share it with third parties who might use it for their own purposes

* We take specific technical and organisational measures to keep personal data safe and to prevent unauthorised access, use or disclosure of data.

Controlling your personal information

Any person giving us personal information has the right to control the collection or use of that personal information in the following ways:

* To receive confirmation that we have the personal data and, if we do, to obtain a copy of it

* To rectify inaccurate data or limit the use of that data

* To request that any personal information is deleted by contacting Lipcote & Co. Ltd.

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